1. If the product malfunctions during the warranty period while being used in accordance with the instructions in the instruction manual, labels affixed to the main unit, and other notices, and you request repairs during the warranty period, we will repair the product free of charge.
- To request free repairs, please contact the retailer where you purchased the product.
2. If you move, please consult the retailer where you purchased the product for information on where to request repairs.
3. Even within the warranty period, the following cases will generally be subject to a fee.
- Malfunctions or damage caused by improper use, unauthorized repairs, or modifications.
- Malfunctions or damage caused by transportation, dropping, impact, etc.
- Malfunctions or damage caused by fire, earthquake, flood, lightning, other natural disasters, pollution, salt damage, gas damage (such as sulfur gas), abnormal voltage, or use of non-specified power sources (voltage).
- Malfunctions or damage caused by installation in vehicles, ships, etc.
- Replacement of batteries or worn-out parts
- Malfunctions or damage caused by use in environments other than general household use (e.g., commercial use) or in environments not specified by the manufacturer
- Shipping costs for direct repairs or on-site repair fees will be the customer’s responsibility.
4. For repair inquiries, please refer to the seller where the product was purchased, as mentioned in the preceding section.
Personal information provided by customers may be used for free repairs during the warranty period and subsequent safety inspections.
Please note this.
※This warranty guarantees free repairs under the terms and conditions specified in this document. Therefore, this warranty does not limit the customer’s legal rights against the warranty issuer (warranty provider) or other businesses. If you have any questions about repairs after the warranty period has expired, please contact the retailer where you purchased the product.
※For information on the retention period for repair or replacement parts after the warranty period has expired, please refer to the warranty and after-sales service section of the instruction manual.
※During repairs, we may use replacement units, refurbished parts, or alternative parts. We will collect any replaced units or refurbished parts.
