Privacy Policy | Mia
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Privacy Policy

EarBrain Inc. (hereinafter referred to as “the Company”) shall handle the information of all users (hereinafter referred to as “Users”) of the smartphone application “Mia” (hereinafter referred to as “the Application”) and services related to the Application (hereinafter referred to as “the Services”) provided by the Company as follows (hereinafter referred to as “the Company”) shall be handled in the following manner.

Information acquired and purpose of use

We will use your information for the following purposes in this Application and Service. If you do not provide us with your information, you may not be able to use all or part of this Application and Service.

  1. Smartphone device information acquisition information: OS version information Acquisition method: Automatic acquisition Purpose of use: To provide and improve services
  2. Communication robot “Mia” terminal information acquisition information: serial number, robot status information acquisition method: automatic acquisition Purpose of use: for linking with communication robot “Mia”, for user support
  3. Wi-Fi setting acquisition information: SSID of currently connected Wi-Fi: Method of acquiring SSID: Automatic acquisition: Purpose of use: To assist in entering Mia’s WiFi settings
  4. Advertising identifier acquisition information: Advertising Identifier (iOS) or Advertising ID (Android)Acquisition method: Automatic acquisition Purpose of use: To deliver advertisements suitable for users and to measure the effectiveness of ad placements
  5. ID information acquisition information: ID information (e-mail address, password) acquisition method: input by user Purpose of use: for application login
  6. Login information acquisition information: Web cookie information acquisition method: Automatic acquisition Purpose of use: To record login sessions
  7. User setting information acquired: nickname, date of birth, city/town of residence Method of acquisition: input by user Purpose of use: for setting up “Mia” communication robot
  8. Payment information acquisition information: credit card number, credit card expiration date Method of acquisition: input by user Purpose of use: to process payment of monthly charges
  9. Information obtained regarding inquiries: Information provided in the inquiry form (ID and additional confirmation items requested by the Company) Method of acquisition: Input by user Purpose of use: To reply to inquiries and confirm identity.
  10. Information obtained from surveys: Information provided in the survey form designated by the Company Method of acquisition: Input by the user Purpose of use: To survey usage trends, improve this application and service, and develop new services
  11. Information collected about sweepstakes entries: Information provided on the sweepstakes entry form designated by the Company Method of collection: Input by user Purpose of use: To conduct sweepstakes drawings, contact users, and send prizes.
  12. Information acquired regarding distribution of e-mail newsletters: Information provided on registration form designated by the Company Method of acquisition: Input by user Purpose of use: To provide information related to “Mia”.
  13. Health information acquired: weight, sleep time, number of steps: Method of acquisition: iOS Health Care and Android Health Connect: Automatic acquisition Purpose of use: To create messages for “Mia” users: Health information is not stored permanently and is destroyed after it has been used to create a message.

2. use of external transmission and information collection modules

We may use information collection modules provided by third parties, which are independent of the functions of this Application and the Service, in order to research trends related to the provision and use of this Application and the Service and to display appropriate advertisements to users. Please refer to the following for the name of the information collection module, service name, external business entity providing the information collection module, the content of user information sent to the information collection module, etc., and the purpose of use of the information sent.

Google Analytics

  1. Provider: Google LLC Purpose of use: Trend research on usage
  2. Items to be transmitted: device information, user_id, information on systems, devices, networks, and communications normally used for Internet communications, location information, data on activities on sites and applications, data on pages viewed, user identifiers (cookies, device identifiers, etc.)

Google Firebase

  1. Provider: Google LLC Purpose of use: Trend research on usage (Analytics), collection of crash information (Crashlytics), delivery of push notifications
  2. Items to be sent: device information, user_id, IP address, OS and browser information, user identifier, application activity data

3. Data protection and encryption mechanisms

All communications between this application and our servers are encrypted using HTTPS (TLS 1.2 or higher).

4. suspension of transmission and deletion of user information

  1. stop sending user information: this application does not provide a means to stop the automatic sending of user information. If you wish to stop the automatic transmission of user information, please uninstall this application or delete your account.
  2. Handling of health information: The voice messages are destroyed immediately after they are created and are not stored on the server. Also, created voice messages are automatically deleted within 7 days of creation. The user can change or revoke the App’s data access rights at any time via the iOS Health Care or Android Health Connect settings. 3.
  3. account deletion: users can delete their account from within the App under Settings > Customer Support > Unsubscribe. When deleting an account, the following processes will take place
    a) All user information stored on our servers is completely deleted.
    b) Local data stored in the app will be deleted when the app is uninstalled.

5. revision

We may revise all or part of this “Privacy Policy” from time to time. We will notify you of any significant changes.

6. contact information

For inquiries regarding our privacy policy, please contact the following

4-24-13-904 Midori, Sumida-ku, Tokyo 130-0021, Japan

EarBrain Corporation (Representative Director: Kazutaka Yoshinaga)

Established on March 20, 2024

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